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policy

privacy

As ever Cyclame SARL is committed to ensuring that your privacy is protected and that you know how your data may be used.

Cyclame SARL believes that your privacy is important. While most of the information on this site is available without having to ask the user for personal information, the user may be asked for some personal details. This information will only be used to ensure a better service. (e.g. for our customer database, to keep users informed of our activities, etc.). The user may, free of charge and on request, always prevent the use of his personal details for the purposes of direct marketing. In this regard, the user should contact Cyclame SARL, 6 Rue Dicks, L-1417 Luxembourg or via contact@cyclame.lu. Your personal details will never been transferred to any third parties (if this should occur, you will be informed).

Cyclame SARL can collect non-personal anonymous or aggregate data such as browser type, IP address or operating system in use or the domain name of the website that led you to and from our website, ensuring optimum effectiveness of our website for all users.

Cyclame SARL may change this policy from time to time by updating this page. Please check back periodically to ensure that you are still happy with any changes.

what we do with any information we collect

  • Cookies - these small files let us know whether you have visited our website before, are of legal age, and for tracking which pages have been visited via Google Analytics. Cookies expire after one year, and are renewed the next time you visit our website. You may also delete all cookies through your browser, at any time.
  • Newsletter – when you sign up for our newsletter, and occasional marketing emails, Reiko (Campaign Monitor) securely stores your email address and IP address until you unsubscribe. Each newsletter we send out gives you the option to view/amend/unsubscribe at any time.
  • Sensitive data – we do NOT collect any sensitive data about you. We do make use of social media advertising who may store this kind of information about you. You control this information via their platforms (e.g. Facebook, Instagram, Twitter, etc).

how we use cookies

A cookie is a small file which is stored on your computer’s hard drive. The file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

cookies on our website

CraftSessionId
Type: Functional cookie
Description: Used for the CMS to make an unique ID for the user.
Expiry: One session

yt-player-bandaid-host
Type: Preference cookie
Description: Used to determine the optimal video quality based on the visitor's device and network settings.
Expiry: Persistent

_ga
Type: Statistics cookie
Description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Expiry: Two years

_gat
Type: Statistics cookie
Description: Used by Google Analytics to throttle request rate.
Expiry: One day

_gid
Type: Statistics cookie
Description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Expiry: One day

fonts
Type: Statistics cookie
Description: Keeps track of special fonts used on the website for internal analysis. The cookie does not register any visitor data.
Expiry: Persistent

yt-player-headers-readable
Type: Statistics cookie
Description: Used to determine the optimal video quality based on the visitor's device and network settings.
Expiry: Persistent

_fbp
Type: Marketing cookie
Description: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
Expiry: Three months

fr
Type: Marketing cookie
Description: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
Expiry: Three months

IDE
Type: Marketing cookie
Description: Used by Google DoubleClick to register and report the website user's actions after viewing or clicking on e of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
Expiry: One year

test_cookie
Type: Marketing cookie
Description: Used to check if the user's browser supports cookies.
Expiry: One day

tr
Type: Marketing cookie
Description: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
Expiry: One session

VISITOR_INFO1_LIVE
Type: Marketing cookie
Description: Tries to estimate the users' bandwidth on pages with integrated YouTube videos.
Expiry: 179 days

YSC
Type: Marketing cookie
Description: Registers a unique ID to keep statistics of what videos from YouTube the user has seen.
Expiry: One session

yt.innertube::nextId
Type: Marketing cookie
Description: Registers a unique ID to keep statistics of what videos from YouTube the user has seen
Expiry: Persistent

yt.innertube::requests
Type: Marketing cookie
Description: Registers a unique ID to keep statistics of what videos from YouTube the user has seen
Expiry: Persistent

_language
Type: Unclassified
Description: Unclassified, we are in the process of classifying this cookie
Expiry: 29 days

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

cookie settings

You can edit your personal cookie settings by clicking the button below.

cookie-settings