privacy

privacy policy

Cyclame SARL believes that your privacy is important. While most of the information on this site is available without having to ask the user for personal information, the user may be asked for some personal details. This information will only be used to ensure a better service. (e.g. for our customer database, to keep users informed of our activities, etc.). The user may, free of charge and on request, always prevent the use of his personal details for the purposes of direct marketing. In this regard, the user should contact Cyclame SARL, 6 Rue Dicks or via contact@cyclame.lu. Your personal details will never been transferred to any third parties (if this should occur, you will be informed).

In accordance with the law on the processing of personal data of 8 December 1992, the user has the legal right to examine and possibly correct any of his/her personal details. Subject to proof of identity (copy of the user’s identity card), you can via a written, dated and signed request to Cyclame SARL, 6 Rue Dicks or via contact@cyclame.lu, receive free of charge a written statement of the user’s personal details. If necessary, you may also ask for any incorrect, incomplete or irrelevant data to be adjusted.

Cyclame SARL can collect non-personal anonymous or aggregate data such as browser type, IP address or operating system in use or the domain name of the website that led you to and from our website, ensuring optimum effectiveness of our website for all users.

the use of cookies

During a visit to the site, cookies may be placed on the hard drive of your computer. This is only in order to ensure that our site is geared to the needs of users returning to our website. These tiny files known as cookies are not used to ascertain the surfing habits of the visitor on other websites. Your internet browser enables you to disable these cookies, receive a warning when a cookie has been installed or have the cookies removed from your hard disc. For this purpose, consult the help function of your internet browser.

cookies on our website

CraftSessionId
Type: Functional cookie
Description: Used for the CMS to make an unique ID for the user.
Expiry: One session

yt-player-bandaid-host
Type: Preference cookie
Description: Used to determine the optimal video quality based on the visitor's device and network settings.
Expiry: Persistent

_ga
Type: Statistics cookie
Description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Expiry: Two years

_gat
Type: Statistics cookie
Description: Used by Google Analytics to throttle request rate.
Expiry: One day

_gid
Type: Statistics cookie
Description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Expiry: One day

fonts
Type: Statistics cookie
Description: Keeps track of special fonts used on the website for internal analysis. The cookie does not register any visitor data.
Expiry: Persistent

yt-player-headers-readable
Type: Statistics cookie
Description: Used to determine the optimal video quality based on the visitor's device and network settings.
Expiry: Persistent

_fbp
Type: Marketing cookie
Description: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
Expiry: Three months

fr
Type: Marketing cookie
Description: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
Expiry: Three months

IDE
Type: Marketing cookie
Description: Used by Google DoubleClick to register and report the website user's actions after viewing or clicking on e of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
Expiry: One year

test_cookie
Type: Marketing cookie
Description: Used to check if the user's browser supports cookies.
Expiry: One day

tr
Type: Marketing cookie
Description: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
Expiry: One session

VISITOR_INFO1_LIVE
Type: Marketing cookie
Description: Tries to estimate the users' bandwidth on pages with integrated YouTube videos.
Expiry: 179 days

YSC
Type: Marketing cookie
Description: Registers a unique ID to keep statistics of what videos from YouTube the user has seen.
Expiry: One session

yt.innertube::nextId
Type: Marketing cookie
Description: Registers a unique ID to keep statistics of what videos from YouTube the user has seen
Expiry: Persistent

yt.innertube::requests
Type: Marketing cookie
Description: Registers a unique ID to keep statistics of what videos from YouTube the user has seen
Expiry: Persistent

_language
Type: Unclassified
Description: Unclassified, we are in the process of classifying this cookie
Expiry: 29 days